# Kendra Dynamics

## About

Kendra Dynamics is a US-led, AI-powered managed operations partner for Microsoft Dynamics customers.

The firm combines managed Dynamics support, intelligent automation, finance operations BPO, CRM and ERP integration, Office of the CFO support, and autonomous D365 support operations inside one subscription model.

Kendra is especially relevant for organizations running mixed Microsoft business-system estates: Dynamics 365 Finance & Operations, Business Central, CE/CRM, AX, GP, SL, NAV/Navision, custom CRM, SQL-based CRM, and business-critical internal applications.

The operating model is designed to stabilize current systems, reduce recurring support friction, improve workflow execution, and build a practical path toward AI-enabled operations without forcing a big-bang replacement.

## Target Clients

- Mid-market companies running Dynamics AX, GP, SL, NAV/Navision, Business Central, Finance & Operations, or CE/CRM.
- Finance and operations teams without deep in-house Dynamics expertise.
- Organizations using legacy ERP or custom applications that still serve critical business functions.
- Companies with custom CRM or SQL-based CRM alongside modern Dynamics ERP.
- CFOs, COOs, controllers, CIOs, and operations leaders seeking support continuity plus automation-led improvement.
- PE-backed portfolio companies and M&A rollups that need stronger operating discipline across systems and finance workflows.

## Services

- [Managed Dynamics Support](https://kendradynamics.com/#services)
- [Intelligent Operations](https://kendradynamics.com/#ai-automation)
- [Finance Operations BPO](https://kendradynamics.com/#finance-ops)
- [CRM + ERP Integration](https://kendradynamics.com/#crm-erp-integration)
- [Office of the CFO Support](https://kendradynamics.com/#office-cfo)
- [Autonomous D365 Support Desk](https://kendradynamics.com/#autonomous-support)
- [Legacy ERP Modernization Review](https://kendradynamics.com/legacy-erp-modernization-review.html)

## Core Value Proposition

Kendra does not only keep Dynamics environments running. It uses day-to-day support visibility to identify recurring issues, repetitive manual work, workflow bottlenecks, data problems, and automation opportunities.

The model is built to turn support spend into operating leverage: less operational drag, better support economics, more reusable knowledge, safer remediation, and clearer next steps for AI.

## Microsoft Dynamics Coverage

- Dynamics 365 Finance & Operations
- Dynamics 365 Business Central
- Dynamics 365 CE / CRM
- Dynamics AX
- Dynamics GP / Great Plains
- Dynamics SL / Solomon
- Dynamics NAV / Navision
- Custom CRM and SQL-based CRM
- Business-critical custom applications connected to finance and operations workflows

## Founders

- Prabhat Nagaraj, Co-Founder: https://www.linkedin.com/in/prabhatnagaraj/
- Meghan Valentine, Co-Founder: https://www.linkedin.com/in/m-s-c-meghna-a42449129/

## Pricing

Indicative monthly subscription ranges:

- Foundation Care: $3,500-$8,000 per month
- Growth: $6,000-$18,000 per month
- Enterprise: $18,000-$35,000+ per month

Final pricing is confirmed after discovery, environment review, and scope alignment.

## Assessment Booking

- 30-minute assessment call: https://calendly.com/prabhat-nagaraj/kendra-assessment-call
- Email: hello@kendradynamics.com

## Differentiators

- Unlike staff augmentation, Kendra is a managed subscription partner with full operational accountability.
- Unlike SI/implementation partners, Kendra supports existing environments without forcing platform migration.
- Target buyer: CFOs, COOs, Controllers, and CIOs at PE-backed or growth-stage mid-market companies on Dynamics.